Monday, October 28, 2019

La Cantera Resort Firm Paying $2.625 Million to Settle Federal Complaint Over English-Only Workplace Policy

Posted By on Mon, Oct 28, 2019 at 12:11 PM

La Cantera Resort & Spa is currently managed by Benchmark. - INSTAGRAM / LACANTERARESORT
  • Instagram / lacanteraresort
  • La Cantera Resort & Spa is currently managed by Benchmark.
La Cantera Resort & Spa's former management company will pay $2.625 million to settle an Equal Employment Opportunity Commission suit alleging it created a hostile workplace for Latinx workers.

The federal agency sued in September of 2018, alleging that the Hill Country resort's operator Destination Hotels and Resorts — purchased last year by Hyatt Hotels Corp. — mistreated workers based on their national origin and retaliated against those who opposed an English-only policy.

In a news release, La Cantera said its former management company reached a settlement on this issue but added that the claims, which date back five years, are without merit. The resort is currently operated by Benchmark Global Hospitality.

“Several employees, who are among the plaintiffs in the lawsuit, remain employed at the resort, in that same department," La Cantera Resort Managing Director John Spomer said in a written statement. "We do not tolerate discrimination, harassment, or retaliation in any form and are proud to employ a diverse, multicultural workforce with ethnic minorities being the majority of our staff.”

In a written statement, Hyatt pointed out that it didn't own Destination at the time of the EEOC complaint and that the chain doesn't have English-only policies at its properties.

According to the EEOC claim, Destination's managers subjected around 25 banquet workers to verbal abuse and mistreatment based on their ethnic background. Managers also forbid banquet staff from speaking Spanish at the resort while allowing other employees to speak their native languages.

What's more, the resort operator retaliated against employees who raised concerns about the policy, according to the EEOC allegations. Some faced termination.

Stay on top of San Antonio news and views. Sign up for our Weekly Headlines Newsletter.

Tags: , , , , , , , , , , , ,

We’re keeping you informed…
...and it’s what we love to do. From local politics and culture to national news that hits close to home, San Antonio Current has been keeping San Antonio informed for years.

It’s never been more important to support local news sources. A free press means accountability and a well-informed public, and we want to keep our unique and independent reporting available for many, many years to come.

If quality journalism is important to you, please consider a donation to San Antonio Current. Every reader contribution is valuable and so appreciated, and goes directly to support our coverage of critical issues and neighborhood culture. Thank you.

Read the Digital Print Issue

March 25, 2020


Never miss a beat

Sign Up Now

Subscribe now to get the latest news delivered right to your inbox.


© 2020 San Antonio Current

Website powered by Foundation