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Friday, February 19, 2021

SAWS will update billing so San Antonio customers aren't slapped with high charges after winter storm

Posted By on Fri, Feb 19, 2021 at 10:00 AM

click to enlarge SAM COX / FLICKR CREATIVE COMMONS
  • Sam Cox / Flickr Creative Commons
For those worrying they'll be hit with an astronomical water bill after flooding and pipe breakages from this week's storm, San Antonio Water System has announced plans that may provide peace of mind.

On Thursday, the utility unveiled a relief program that will apply to all customers' next monthly bill. Under the initiative, customers will be charged the lower of two amounts — either last month's charges, or the charges for the current month.




“This extreme weather event has caused unimaginable hardships, and the last thing our neighbors need to worry about right now is their next water bill,” SAWS President and CEO Robert R. Puente said in a news release. “These are very trying times for many, and we want to help ease the burden any way we can.”

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