An annual ranking of world airports has pegged San Antonio’s as one of the least-impressive major airports in Texas.
San Antonio International tied with Dallas-Fort Worth International Airport,
Dallas Love Field and Austin-Bergstrom International Airport for a lackluster three-star rating in air-industry consultant Skytrax’s 2022 rankings. That scored indicates “staff service standards and production facilities are fair or average.”
Meanwhile, Houston’s William P. Hobby International Airport took the top ranking of five stars, and Houston’s George Bush Intercontinental Airport landed four.
In naming Houston Hobby as Texas’ top-ranked airport, Skytrax cited its “wide range of substantial guest experience upgrades to the terminal interiors, passenger facilities and customer service initiatives.”
In contrast, the consulting firm reported that a “lack of retail and dining options in the pre-security area” hurt San Antonio International’s score.
The Alamo City’s middling star rating comes shortly after city council approved a $2.5 billion improvement plan for the airport, which includes the construction of a third terminal and 14 new gates. City officials hope to increase passenger traffic to 18 million annually over the next two decades.
Those flying in and out of SAT will have to wait a while before they see improvements, however. The plan is awaiting approval from the Federal Aviation Administration, and upgrades won’t be completed until 2040.
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This article appears in Jan 12-25, 2022.
