Man denied refund at San Antonio H-E-B comes back with gun, gets arrested

A man denied a refund at a West Side H-E-B grocery has been arrested on charges that he came back with a gun to settle the matter, the Express-News reports.

Jesse Garza, 35, was arrested Thursday and charged with making terroristic threats and unlawful carrying of a weapon after he showed up to the H-E-B at 108 N. Rosillo St. with a firearm, reports the daily.

Garza, who was also wearing body armor at time of his arrest, took drastic measures after a store employee declined to refund an item purchased there, according to the police report cited by the Express-News. He also reportedly called the store multiple times and threatened staff before showing up in person.

A video of the incident was posted on Facebook by San Antonio resident Eliza Michelle, who witnessed the incident while on a shopping excursion. During the seven-second clip, an H-E-B employee can be heard telling shoppers not to record the fracas.

“Everybody get back, get back,” the employee is heard saying as Michelle appears to duck behind a checkout counter.

Another shopper present at the store during the incident, Alfred Castillo, wrote in a separate Facebook post that the suspect was carrying a “high-caliber weapon” and said he was “going to blow the place up.”

Garza is being held at the Bexar County jail on $50,000 bond, court records show.

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This article appears in Jan 8-21, 2025.