Best Bank/Credit Union: USAA
Winner: USAA
Founded in 1922 as a provider of auto insurance for military officers, financial services giant USAA diversified into the banking business in 1983. Since then, the San Antonio-based bank has become a go-to institution for members of the armed services and their families. Customers speak highly of its loan rates, customer service and features such as a cashback rewards checking account. Although its only full-service banking location is located on the company's sprawling Northwest San Antonio campus, it's been an innovator in offering phone, online and app-driven banking services.
2. Security Service Federal Credit Union
3. Randolph-Brooks Federal Credit Union
